Support
Our e-Shop package comes with full featured email support.
All you need to do is send us email and we will reply you with solution and guideline.
When you face the same problem, you do not need to wait next time!
| Monthly Support Details | Basic | Pro |
|---|
| Support Cost | Included | Included |
| Problem Resolution | ||
|---|---|---|
| Number of Support Incidents (Including basic configuration issues, system usage issues, troubleshooting, and bug fixes of store) |
3 times/week | Unlimited |
| E-mail support | Included | Included |
| Response Time | Within 8 hours | Within 4 hours |